Call Centre Services
With highly informed customers spread all across the globe, companies today are truly in need of highly trained and effective customer service teams to deal with the concerns of their customers and help resolve them as quickly as possible. This can be hard for companies as call center services are no their primary business function. It can also be very costly to hire a dedicated in-house team to be available for answering their customers’ queries 24/7. In such situations, outsourcing call center services to an experienced service provider is the best choice for companies.
How it works
Inovedia Technologies is highly experienced in providing quality call center services to companies across the globe. Our customer services team is trained and greatly proficient in speaking and understanding English and effectively responding to your customers’ queries. We can provide inbound, outbound, email and live chat support to your customers 24/7 and ensure the best possible customer service experience for them.
WHAT WE CREATE best
Telemarketing Services
Telemarketing is a cost-effective way of growing your business and costs much less than a sales team, in fact, 92% of businesses rate telemarketing as effective.
Customer Services
The way your customer services team interacts with your customers can be the defining moment of your customer’s loyalty or decision to switch to an alternative option. Today’s customers are looking for 24/7 responsive support to help clarify their issues and concerns. It can be hard to provide dedicated 24/7 quality support to your customers in an affordable budget. Inovedia can provide you exemplary 24/7 customer support services to keep your customers happy and satisfied.
Virtual Assistant
Stop struggling to do everything yourself and get our best virtual assistant services today to let our virtual assistants help you with your workload so you can focus on what you do best. Our virtual assistants can manage a number of different daily tasks for you including data entry, answering telephone calls, internet research and much more.
why us
Experienced customer services team
Multilingual call center support
24/7 services
Reduced costs
Guaranteed confidentiality of information
let's work together
Our Specialist Development Consultants are always available to help you define your project, provide structured feedback and suggestions as well as answer any questions, absolutely free of cost.